One year ago today, like many business owners, I made the decision to convert to a fully remote company and closed the office. All-day that Friday, I was profoundly sad. I knew in my heart my business life as I have known it would never be the same — and I loved my professional lifestyle. My MBWA (management by walking around) style doesn’t play on Zoom. The celebrations, consolations and coaching sessions with my 35 people, many of whom I shared every workday for 10+ years, won’t be the same. We will still be friends, colleagues, squabblers, and dreamers. There won’t be the high fives, warm exchanges, occasional PC hugs, and knowing looks. I grieve for those staff people; most were also long-time co-workers, for whom that was their last day with the Company for no fault of their own. When I locked the door that Friday the 13th night and looked back, all I could think about was the end of Fiddler on the Roof and leaving Anitevka. I didn’t want the walk to Grand Central to end.
During this year, the challenges of leading people I truly care about have been harder than anything I have ever had to do during any recession or downturn. We have learned to meet through Zoom and Teams, chat with video and, when possible, try to be somewhat spontaneous (hey, you free?). As if that could replace plopping down in someone’s office. Our team meetings have included magicians and games, but gifts are mailed to homes rather than handed out and we welcome new staff people by waving through our cameras. The parents supervising home learning, the sandwich generationers worrying about both parents and children, and young singles living in small spaces are stressed and somewhat depressed. How do I support a team of hunters and gathers who make their living and get their adrenaline pumping by closing sales when they don’t have any customers to call on? The financial pressures on individuals and families are real because we have each had to sacrifice for the sake of the whole. We discuss one another’s mental and emotional health far more and commiserate that we are all feeling blue. On nice days, we encourage each other to get outside, walk, socialize if possible and achieve some level of pandemic positivity. This new normal sucks.
As a team, we work to reinvent, adapt and soldier forward in Darwinian spirit. These unchartered waters make navigation extremely difficult. Our approach is to stay close to our customers so that we will be there with the right products and services to help them rebuild their businesses when they are ready. Worry overhangs us because we don’t know when the markets will come back and if we have the right solutions. The determination to survive and one day thrive sustains us.
As an eternal optimist, I believe we will find a new stasis that offers successes, happiness and collegiality. The worst of the pandemic is behind us and there will be green sprouts. Maybe one day we will open a new office and many of us will reunite in person. We are survivors and apply all our abilities to reestablish ourselves. If Tevye can go from Russia to Chicago and start a new life, we can rebuild too. Here’s to the next year.
David L Miller
March 12, 2021
The first recipient of Staten Island University Hospital’s Incredible Kids Awards was announced this week by Staten Island Parent, Staten Island’s primary parenting publication and awards host.
Nine-year-old Caylee Pecorato, of Bulls Head, has been named September’s Incredible Kid of the Month. She was selected via voting process on the Staten Island Parent website, siparent.com.
Caylee was nominated by her aunt Susan Pugliese, who said in her nomination form:
“Caylee tries to do a lot of socialization with (her cousin) Michelle as well as try to teach her new things. Michelle has autism and they are happy together. Michelle listens to Caylee. She has a heart of gold to want to try to see the best in her cousin.”
According to Mrs. Pugliese, Caylee and 19-year-old Michelle, of Great Kills, have a beautiful relationship and Caylee always goes above and beyond to make Michelle happy.
“Caylee likes to play with Michelle,” Mrs. Pugliese told Staten Island Parent. “She comes over just to play with her or do arts and crafts. During the holidays we bake with the kids together. Sometimes Michelle isn’t in the mood but Caylee will always get her to interact. Caylee thinks of ways to get Michelle to have fun.
“Caylee is actually my great niece. Her mom, Jamie, works with Michelle as a community habilitation worker and Caylee comes with her mom just so she can interact with Michelle.”
An unexpected birthday surprise, Caylee learned she was being honored as the first Incredible Kid of the Month the same day she turned nine years old.
Caylee will be featured in the upcoming November issue of Staten Island Parent. She also will receive a $150 Amazon gift card, courtesy of Staten Island University Hospital.
A new child will be honored in Staten Island University Hospital’s Incredible Kids Awards each month until June 2021. To nominate a child, go to siparent.com/incredible-kids and upload a photo, then explain in detail why he or she deserves to be nominated.
Nominations for October’s Incredible Kids Awards are now open and voting begins October 16. Previous nominees may reenter for any upcoming month. Each selected honoree will be featured in an issue of Staten Island Parent and receive a $150 Amazon gift card.
Staten Island University Hospital is sponsoring the Incredible Kids Awards. Each month, a different Pediatric Specialist is featured on the online nomination form.
City Guide, NYC’s leading in market tourism media company, is introducing City Map to further help the 67 million tourists arriving in New York City navigate their visit. We polled concierges and other hospitality professionals and they affirmed that the consumers still request and use maps to efficiently plan their trips.
“Maps are really important to us. They are a great way to orient the guest to where the hotel is located within the city, and give a broad overview of neighborhoods and how they relate to each other, and where they are relative to the hotel. We can also mark them up quickly with the particular shops, attractions or museums we might have just spoken about with that guest. So I would say paper maps remain VITALLY important to the kind of bespoke, custom, personalized one-on-one service provided by a hotel concierge.”
Concierge, Mandarin Oriental
President of New York City Association of Hotel Concierges
For you, this is a unique opportunity to promote your destination when tourists are making final decisions.
For over 30 years, maps have been one of the most popular features in City Guide to help visitors plan their itinerary. Since one of NYC’s leading map publisher recently closed its office, we are filling the map void and applying all of our tourism expertise and relationships to publish a superior map.
City Maps will be
• distributed quarterly (March, June, September and December/Holiday)
• placed at over 1,000 locations, the 400+ hotels and tourists destinations that presently hand City Guide to the city’s guests plus 700 locations including all the airports, suburban hotels attractions, transportation hubs and other locations frequented by people coming to New York
• professionally designed 17”x22” map folded to a handy 4” x 8 ½” size is easy to carry and read
• includes a theater map and highlights popular tourist attractions.
There are limited positioning opportunities on City Map. This mini-billboard travels with visitors throughout their stay. If you want to learn about premium and basic map positions contact us today.
David L. Miller Publisher [email protected] (646) 736-3618
Eli Marcus, Executive Director [email protected] (646) 736-3613
Vincent Timpone Executive Director [email protected] (646) 736-3631
Lauren Meirowitz, Managing Director [email protected] (646) 736-3609
Janet Barbash, Managing Director [email protected] (646) 736-3622